Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Information: Name, email address, phone number, and postal address when you book a service or contact us.
• Booking Information: Pick-up and drop-off locations, journey dates and times, and special requirements.
• Payment Information: Payment card details (processed securely through our payment providers - we do not store full card details).
• Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations
• Communicate with you about your bookings and respond to your enquiries
• Process payments and send invoices
• Improve our services and customer experience
• Comply with legal obligations and regulatory requirements
• Send you service-related communications (you can opt out at any time)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale, or transfer of assets

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in the Contact section below.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: